Showing posts with label Twitter. Show all posts
Showing posts with label Twitter. Show all posts

Monday, February 13, 2012

Twitter Gets Ready for iOS 5 [Twitter]

By Roberto Baldwin Oct 11, 2011 2:20 PM 3,104 3

Twitter Gets Ready for iOS 5Twitter released an update to their iOS app in preparation for tomorrow's iOS 5 launch. Twitter integration with the latest iOS is one of the key features being touted by Apple.

The update also pits Twitter up against photo-sharing sites like Twitpic and Moby with the launch of its own photo-sharing service.

Rounding out the new features, the app will now display nearby tweets, and has an updated direct message UI. [Twitter]

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Sunday, October 2, 2011

How Not to Lie On Twitter [User Manual]

How Not to Lie On TwitterYesterday, The Onion began tweeting gunfire in the Capitol. The premise was that Congress took America's children hostage. Oh, cruel satire, you are hilarious! Except not everyone knew it was a joke. And now the Capitol police are investigating. Uh-oh.

Look, I'm a big fan of The Onion. And I'm an even bigger fan of lying on Twitter. Or at least, satire and joking on Twitter. But The Onion fucked up. And it fucked up because it lied wrong. Yeah. There is a right way, and a wrong way to lie on Twitter. At least if you're trying to make a point that will make people think, or laugh, or react in any way other than with fear and anger.

This should go without saying, but let's put it out there first: The things you read on Twitter (or Facebook) ought to be taken with a few gallons of kosher salt. It is essentially the public square, where you pick up voices as you wander through. And for as much credit as it gets as a reporting tool, Twitter has always been full of shit. And there's nothing wrong with that!

For example, see this 2006 video of Jack Dorsey showing off some of Twitter's features. Just before the 16 minute mark, Dorsey shows off Twitter's top-ranked tweets. Number 4 on that list? It's this tweet from my friend Mike Monteiro, who claimed to have just been shot. It set off a minor panic among his friends, but most people immediately recognized that Mike was probably lying. I mean, nobody, after getting shot, is going to first update their Twitter status. And besides, Mike is an inveterate liar. Hell, Mike is still lying on Twitter.

I have my own history of lying on Twitter. In 2008 (and again in 2009, semi-professionally) I fake-tweeted my way through Austin, covering SxSW as if I was there, although I actually never left the comfort of my foggy abode in San Francisco. It was a lot of fun! And hopefully, made some sort of point about the vacuousness of that whole nerd-name-dropping scene. But it also confused a lot of people. My mom, for one. But also plenty of attendees, who found it just believable enough to bite. Yeah, I was imitating a 20-something arrogant blowhard, but very many people thought that I really was that guy. I got called a douchebag again and again, which made my goddamn muffin.

Another example was the brilliant @BPGlobalPR from last summer. Before he was unmasked, Josh Simpson took over the Internet with his tweets parodying the inept response of BP's communications team following the oil spill last summer. It was hilarious. All the moreso because so many people wanted to believe it really was BP.

In short, all of these little Twitter stunts confused a lot of people, but were also all obviously jokes. And that's what made them funny. That auroa of believability off-set by common sense is the key to a good lie on Twitter. You have to make people think it might be real, while still letting them in on the joke.

And then there's the Onion. The Onion and The Daily Show are our two greatest modern engines of satire. I'm not sure that The Onion has ever made a completely factual statement on Twitter. When The Onion began tweeting yesterday about gunfire in the capitol, it was obviously a joke, right? So what was the problem? Why did people get so pissed?

Easy. The Onion started on the wrong foot. That first tweet read "BREAKING: Witnesses reporting screams and gunfire heard inside Capitol building." That didn't telegraph anything about the satirical notion of Congress holding kids hostage. Instead, most people probably thought that Congress itself was under attack. And that was a huge fuck up. Congress is ape-fuckingly unpopular, but nobody wants another national tragedy.

The Onion broke the wall. It scared people. It reminded them of recent and horrible tragedies. It was Gaby Giffords and Anders Breivak and even 9-11 all over again. It was making a joke about that horrible place nobody wants to go to, ever again.

Comedy has to do that from time to time. But in this case, The Onion fell flat. That's largely because Twitter was the wrong venue. Twitter is a great venue for satire. But it's all quick hits, and that Congressional satire needed setup; it needed room to breathe.

Instead, it just took everyone's breath away.

User Manual is Gizmodo's guide to etiquette. It appears as if by magic every Friday.

You can keep up with Mat Honan, the author of this post, on Twitter, Facebook, or Google+.

Scott White is an illustrator based in Herndon, Virginia. You can see his work here and follow him on Tumblr, Facebook and Twitter. Related Stories

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Saturday, October 1, 2011

Twitter Is Ready for iOS 5 [Twitter]

Twitter Is Ready for iOS 5We know Twitter will be integrated into the core of iOS 5. That's a big deal. So what is the SF startup doing to prepare for the onslaught of traffic they're sure to face? Well, nothing.

According to Twitter's VP of Engineering Michael Abbot (and as told by GigaOm), they're already pretty comfortable with the state of their current infrastructure, and feel like the upgrades and improvements they've made to their servers over the past year is built to handle any extra action iOS 5 will throw at it.

"During the last nine months, there's been more infrastructure changes at Twitter than there had been in the previous five years at the company," said Abbott, who joined Twitter in May 2010. "So that whether it be the death of bin Laden, or someone announces a pregnancy, we can handle those issues and you're not seeing a fail whale."

Now, if only that damn iOS 5 would arrive. [GigaOm]

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Thursday, September 22, 2011

NATO and Taliban Engage in Harrowing Twitter Pissing Match [War]

NATO and Taliban Engage in Harrowing Twitter Pissing MatchNATO and the Taliban have never really gotten along—a decade of collapsed state power vacuum insurgency warfare will do that. But can't we count on Twitter as a bastion of civility? Apparently not! The battling pair's bickering online.

Like two pissed off teens (fighting for the future of an entire society), the NATO and Taliban official Twitter accounts began sparring yesterday, quarreling over civilian casualties. While I'm impressed by the Taliban rep's use of English idioms, NATO's mastery over the internet slap fight was clear: figures cited, videos pasted—it was a decisive bit of online warfare. Between this and responding to airstrike requests, NATO's social media team has a pretty exciting job!

It may seem superficial, but being able to refute the Taliban's claims in a public forum goes a long way towards weakening their clench on the country. Now if only more than a small fraction of Afghanistan had internet access. [Star and Stripes, Thanks Rosa!]

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Tweeting Photos via SMS Could Revolutionize News [Twitter]

Tweeting Photos via SMS Could Revolutionize NewsIf you own a smartphone, the possibility of tweeting a photo via SMS probably means nothing to you. But, if you're still rocking a regular mobile phone, or in a country that has no mobile Internet access, sending photos via SMS is exciting news.

Twitter announced the new "share a photo via text" feature today. While most Twitter feeds consist of links to cat videos and snarky remarks about HP, Twitter and Facebook are quickly becoming important tools for local journalists and activists to share information about conflicts and disasters. An SMS photo sharing feature could help expand this coverage.

The one draw back is that it's only available on the following carriers:

US: AT&T, Verizon and Cellular South
UK: Vodafone, O2, and Orange
Italy: Vodafone
Canada: Rogers Communications
Bahrain: VIVA
Brazil: TIM

Twitter says they will continue to work with carriers to get more onboard. [Twitter]

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Saturday, September 17, 2011

The Original Homepages of Facebook, Twitter and Google Were Fugly [Design]

The old web was like the wild west, you just chopped some wood, threw it together and hoped it stood up. Kind of like what Google, Twitter and Facebook did, they just slapped a logo and some text together and called it a day.

Kottke showed off these ridiculous website origins of the multibazilliongillionzillion dollar companies that've changed the world. Hard to believe their beginnings were so humble. Twitter, especially, looks like the girl in high school with braces, thick glasses and frizzy hair who turned out to be the most beautiful of 'em all come reunion time. Good job. [Kottke]


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Sunday, September 11, 2011

Twitter Doesn't Give a Damn Who You Are [Twitter]

Twitter Doesn't Give a Damn Who You AreTwitter had a meeting yesterday to talk about how big it was. But what really came across was that while Facebook and Google+ value your identity, Twitter doesn't care who you are, as long as you've got something to say.

Google Facebook and Twitter now all have similar products. But Twitter CEO Dick Costolo (somewhat inadvertently) made it clear yesterday that while all three have social networking features and make money from ads, they are in fundamentally different businesses.

At a very basic level, Google+ and Facebook are in the identity delivery business, and Twitter is in the information delivery business. That's a powerful distinction. It reflects a fundamentally different conception of what's more valuable: information or identity. It also gets at who is more valuable, advertisers or users.

Google and Facebook's social products are committed to a real names policy. Both can serve someone up to a network of peers or advertisers with some degree of certainty about identity.

Twitter takes exactly the opposite route towards building a network. You can be anonymous, or use a pseudonym, or even impersonate someone else (as long as you indicate that it's a parody). It will still connect you to others on its network, and allow you to both serve and receive data. And that's working well, for everybody.

Costolo unloaded some enormous numbers.Twitter has more than 100 million active users—that is a user who logs on more than once a month—and more than 50 million who log in daily. 40 percent of its active users don't tweet at all. They just log in to read. (In common parlance, they're lurking.) The ones who do tweet are sending more than 230 million tweets per day. It's big now. Very big!

What's more its about to make a bundle of money by rolling out promoted tweets (Twitter's term for in-timeline ads) to everyone, everywhere, regardless of whether or not they follow the company that's running the promotion. But something that was true from its very first days is still true today: it won't sell you, the user, to make a buck. Twitter understands that the things people say are often more valuable than exactly who they are.

Twitter's stated mission is to "instantly connect people everywhere to what's most meaningful." It's connecting people with information, not each other. "What's most meaningful" does not have to be a person. It can be a person, but it doesn't have to be. Nor does it have to remain the same thing. It could be a baseball game today, an Apple event next week, or an election next year. A revolution, news of a natural disaster, or simply updates from your child who lives three states away. It is essentially becoming a connecting tissue; an instant and variable information delivery mechanism.

That leaves room for identities to be fluid. Like Shakespeare's rose, Twitter cares less about your name than it does your words and actions. You may use a fake name, but you still smell pretty sweet.

To be clear, this isn't an altruistic thing. It's just business. "We're not wedded to pseudonyms," explained Costolo, "we're wedded to people being able to use the service as they see fit."

Sometimes that means using it anonymously. In some situations (think: revolutions in the mid-east, dissent in China, and of course releases by LulzSec and Anonymous) the flow of information is completely dependent on not verifying a user's identity.

So while Twitter will serve advertisers (it has to) instead of delivering identity or demographic information, says Costolo, it will deliver information-driven engagement. Twitter's going to target ads based on your interests—who you follow, and what you tweet about. It will look at the data you consume and produce. And because Twitter's ads appear in the timeline itself (hence the annoying term "promoted tweets") and as a part of that information flow, people actually seem to click on them.

This lets Twitter bill advertisers based on actions, rather than impressions. Rather than charging based on how many times an ad is shown, it will charge when someone actually does something interactive with the ad. When they click on it and follow through, or reply to it, or retweet it. And it means it can deliver value to advertisers without as much reliance on demographics. It can still sell contextual ads, without having to sell you.

And it seems to work. According to Costolo a recent ad campaign by Virgin America gave that company its fifth largest sale day ever. More impressive, a VW ad campaign had an engagement rate of more than 50 percent. In simple terms, more people acted on the ad than did not.

In short, Twitter doesn't care who you are, it's still going to serve you an ad. And oddly, that may be the most effective tactic of all.

Original photo by Shutterstock/Cucule

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Thursday, September 8, 2011

People Only Care About Your Twitter and Facebook Links for a Few Hours [Factoid]

People Only Care About Your Twitter and Facebook Links for a Few HoursThat Cracked article you linked to on Twitter? That music video you posted on Facebook? Bitly's data suggests those links only have a half-life of 3-5 hours (in terms of your friends and followers actually clicking). [Bitly]

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Wednesday, August 31, 2011

How Beyonce Is Bigger Than Hurricanes, Earthquakes and SuperBowl Sunday [Twitter]

How Beyonce Is Bigger Than Hurricanes, Earthquakes and SuperBowl SundayWhen I was a child, there was a number that crudely measured how many people paid attention to something. It was called the Nielsen rating. Perhaps you remember it. Today it's an unimportant relic that only reveals what was happening.

The VMAs had its biggest show ever this year. A record-breaking 12.4 million people tuned in live. Which actually seems like a very small number, given how many people were talking about it. Because while MTV had a hit with the VMAs, so did Twitter. News of Beyonce's uterine passenger, which she revealed at the show, generated some 8,868 Tweets per second. It was Twitter's biggest moment yet. And it shows that the company is sitting on the most valuable advertising data that there is: a way to measure, package and sell unexpected things that we care about right now, in real time.

We used to rely on ratings or audited circulation numbers to determine what people were interested in. Today, we increasingly talk about Tweets Per Second. (And by "we," I mean the always hungry media maw, smacking its lips in anticipation of sucking marrow from the next micro trend or attention spasm that might convince an otherwise disinterested viewer to flip the channel to 759—or even better, stay there.)

Whenever anything big happens in the news, CNN and Fox News and the networks increasingly break into Twitter mode, reading tweets on the air, talking about how many people are tweeting and generally going into wild-eyed social media mania.

Aside from making Mark Zuckerberg wish he had made status messages public by default from the get-go so that CNN would read Facebook updates on air, it's revealing in that it shows that even the professional media—the ostensible arbiters of opinion and news—have realized that you and I are no longer paying attention.

We're more interested in each other. We're all broadcasting now. I'd prefer to hear what you have to say, especially in aggregate, than tune into Wolf Blitzer. And when it comes to measuring the impact of events, social media ratings matter more than Nielsens, or at least they should, and here's why.

Twitter is the most important metric of attention. It is not based on past behavior. It is equally capable of measuring scripted events, and the completely unexpected. And it is remarkable because it measures not just consumption, but also interest.

Yes, the Nielsens will tell you how many people watched the VMAs, but social media can tell you how many people actually paid attention. And while maybe you could have foreseen they might be big this year, would anyone have been able to predict that the VMAs—not the Oscars, not the SuperBowl, not the final Shuttle launch—would be the most talked-about television event of the year? Twitter can tell you that. (Facebook should be able to as well.) And it can tell you that as it happens.

In 2008, when it was still a nascent service, Twitter revealed some numbers to me that showed its top events of the previous year, measured in the number of tweets per minute. How Beyonce Is Bigger Than Hurricanes, Earthquakes and SuperBowl Sunday

The chart is a remarkable demonstration of Twitter's growth. Tweets per minute? How quaint! Tweets are now measured at a faster rate per second than they were just three years ago per minute.

But it's more interesting to see how consistently interested we are in the unexpected. Because while Twitter has changed greatly in the past three years—from how it works, to the way we access it, to the number of people on it—the things we are simultaneously interested in haven't changed at all.

Today, Beyonce's VMA appearance holds the top spots for Tweets per second. Prior to that, the news of the Japanese Women's World Cup victory held the record. (Likely because it was an event intently watched by two very Twitter heavy countries.) And while it didn't break a record, the recent east coast earthquake generated 5,500 TPS. In 2008, a presidential debate held the top spot. It knocked off a Japanese earthquake. A Euro 2008 semi final match was the big event prior to that. What all of these events have in common is a certain unpredictability.

The thing about television ratings or audited circulation numbers is that they have never truly been about what we are paying attention to. They were (and are) a way for advertisers to make informed decisions about what to invest in based on what people have paid attention to in the past, as a predictor of future performance. They only measure what has already transpired. This may have been useful for buying chunks of time during a season finale of Dallas, but when something amazing and unexpected happens, there is no good way for an advertiser to catch up with it.

When Twitter measures tweets per second, it measures what people are interested in right now. It measures live attention. And that is very, very valuable. Imagine if, during an earthquake, a QuakeKit ad appeared in your timeline, one that was triggered only when earthquake tweets per second crossed a certain threshold. Tacky? Sure. But you can bet your bottled water it would sell a lot of kits.

This is the promise of real-time conversation, that our interests can be commoditized, live and on the fly. It doesn't have to be just about Twitter, of course. Facebook and Google+ should be equally capable of measuring, packaging and selling our real-time, trending interest data. But it's very clear that this new ability to measure what we care about enough to comment on right now, at this very instant, is much more valuable than measurements of past performance or passive consumption.

All the moreso because of how much society has fragmented. We no longer all watch the same four channels, or even tune in to television series at the same time. The only things that seem to capture our simultaneous attention anymore are those that offer the high drama of the unexpected and unknown: sports, politics (itself a sort of sport), provocative live television, and natural disasters that occur with little-to-no warning.

And, of course, Beyonce.

You can keep up with Mat Honan, the author of this post, on Twitter, Facebook, or Google+.

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Tuesday, August 30, 2011

Beyoncé's Pregnancy Sets New Twitter World Record [Twitter]

Beyoncé's Pregnancy Sets New Twitter World RecordForget Bin Laden, Japan's earthquake and the Royal Wedding. "I want you to feel the love that's growing inside me" were the words that ignited the mother of all clusterfucks.

Beyoncé's pregnancy announcement during the MTV VMA show resulted in 8,868 tweets per second. The previous record was during the final of FIFA Women's World Cup, between Japan and the United States. That resulted in 7,196 tweets per second. [Techcrunch]

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Sunday, August 28, 2011

Twitter Debate: Is the Service a Soap Box or a Direct Line of Communication? [Twitter]

Twitter Debate: Is the Service a Soap Box or a Direct Line of Communication?An insecure loser who was rejected by a Buddhist society and then used Twitter to stalk and harass its leader with more than 8,000 tweets has inadvertently started one of the more interesting social media debates in recent memory.

Mainly, was what William Lawrence Cassidy did when he sent those thousands of hateful, violent messages to Alyce Zeoli, a Buddhist leader based in Maryland the direct harassment of an individual, or was it a broadcast of protected free speech to an audience of Twitter users? Cassidy's messages began the moment Zeoli's organization discovered he was faking lung cancer and his "reincarnation" status in the Buddhist community. They promptly kicked him out of the group.

How the courts answer that question could be critical, as it represents an unexplored area of "Twitter speech."

As the New York Times notes, defamation suits involving Twitter or Facebook are not new, but in regards to this case prosecutors considered it cyberstalking (i.e., the distinction here is the tweets were directed at Zeoli, and were not about her in a public forum).

The outspoken EFF, no stranger to online debate, has already weighed in with support for Cassidy's right to free speech:

"While not all speech is protected by the First Amendment, the idea that the courts must police every inflammatory word spoken online not only chills freedom of speech but is unsupported by decades of First Amendment jurisprudence."

Regardless of the outcome, we do know for certain that Cassidy has no idea what a haiku is. One of his 8,000 hateful, threatening tweets reads, "Ya like haiku? Here's one for ya. Long limb, sharp saw, hard drop."

Indeed. [New York Times via Boing Boing]

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Thursday, August 25, 2011

Yesterday's Earthquake Caused More Twitter Traffic than Bin Laden's Death [Factoid]

Yesterday's Earthquake Caused More Twitter Traffic than Bin Laden's DeathWhat happens when you mix a relatively mild seismic event with an extremely dense population of the tech-savvy and self-centered east coast? Twitter-splosion! Yesterday's quake let loose 5,500 tweets per second, beating Dead Osama and tying Fukushima's 9.0. Priorities!

Between the marble and brick federal egocentrism of DC and the media self-fellation of New York, it's no wonder there were 40,000 tweets regarding the 5.8 tremor within one minute of it happening—and that they reached us in New York before the ground started to shake. People love talking about themselves, especially when they are shaking because of an earthquake.

But for many soft, sensitive east coasters like me, it was also our first earthquake. And that's kind of a big deal! And a particularly rare one for this side of the continent. But still—the fact that yesterday trumped the surprise killing of the most wanted, most heinous terrorist in the history of the world and a unfathomably powerful earthquake that triggered an ongoing nuclear disaster says something about Twitter. It's at its most popular when it gives us a mirror to look into. And next to that mirror is a megaphone to scream at everyone about it. And nothing makes for a good ego screamin' like a non-dangerous earthquake. [Twitter]

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